Gallant Richardson is committed to ensure that your privacy is protected and our use of your personal information is governed and complies with the General Data Protection Regulation GDPR and the Data Protection Act 2018 once enacted. Looking after the personal information you share with us is very important and we want you to be confident that your personal data is kept safely and securely and to understand how we use it.
We will collect your full name and contact details (such as phone number, e-mail address and postal address) from you whenever you engage with us. In addition, if we are providing a service to you, or on your behalf, we will collect other necessary information and where we are required to do so by law, we will collect information relating to your identity, which will be photographic ID and Proof of address
Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. Below we will state the information we collect along with the legal basis for using it.
We will collect full contact details for you so that we can communicate property information to you. We will take details of specific requirements of what you are looking for. You will be asked to consent to receive further e-mails, property information and further marketing from us.
Legal Basis for using information.
Consent
We will collect and store full contact details from you as well as other information including –
This information is needed to enable us to fulfil our Sales Agency contract and to comply with Money Laundering regulations. To sell and follow through to completion of selling your property.
Legal Basis for using information
Fulfilling a contract, Legal obligation and Legitimate reasons
We will also ask, and where consent is given, market and communicate with you regarding information, news and services.
Legal Basis for using information
Consent
We will collect and store full contact details from you as well as other Information including –
This information is needed to enable us to fulfil our Sales Agency contract and comply with Money Laundering regulations. To sell and follow through to completion of your purchase property.
Legal Basis for using information
Fulfilling a contract, Legal obligation and Legitimate reasons
We will also ask, and where consent is given, market and communicate with you regarding information, news and services.
We will collect and store full contact details from you as well as other information including –
This information is to enable us to fulfil our contract as Agent for the landlord on either a let-only or managed basis
Legal Basis for using information
Fulfilling a contract, Legal obligation and Legitimate reasons
We will also ask, and where consent is given, market and communicate with you regarding information, news and services.
Legal Basis for using information.
Consent & Legitimate reasons.
To reference and check your suitability to be tenants and to enable us to fulfil our contract as Agent for the landlord on either a let-only or managed basis we will collect and process information including:
All tenants will be referenced by our Referencing Agency HomeLet who have a set referencing criteria. Full details will be provided to any applicants wishing to rent through our Agency.
Legal Basis for using information
Fulfilling a contract, Legal obligation
We will also collect and store information relating to a persons Immigration Status and the right to rent in this country. Information will include:
Legal obligation
We will also communicate with you regarding information and news relating to your tenancy.
Legal Basis for using information
Fulfilling a contract & Legitimate reasons.
To reference and check your suitability to be a guarantor and to enable us to fulfil our contract as Agent for the landlord on either a let-only or managed basis we will collect and process information including:
All guarantors will be referenced by our Referencing Agency HomeLet who have a set referencing criteria. Full details will be provided to any guarantors.
The security of information is very important to us and we have measures in place which are designed to prevent unauthorised access to your personal information including but not limited to:
Where data is stored electronically we store all personal information on secure servers with relevant access and firewall controls. All databases systems have protections in place to protect against unauthorised access.
Where data is stored on paper or forms all personal data is locked away when not in use, and disposed of securely by licensed on site data shredding.
To provide the services to you we may share personal data that you supply to a third party. Examples are:
Personal data that we collect, is predominantly stored and processed in the UK or EU, but for specific services may be transferred, stored, processed outside of the EU (designated under GDPR as ‘Third Countries’)
As part of providing our services to you examples where we use third party data processors from Third Countries are:
Gallant Richardson has agreed contractual agreements with these third-party data processors to safeguard your personal data as required by GDPR when transfers are untaken to Third Countries.
Any non-personal information such as IP address, pages accessed, and files downloaded will only be used to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it is simply used to enable us to monitor and improve our service. This is done by way of cookies on our website and the use of analytical services such as Google Analytics. To find out more please visit our Cookies Policy.
This website may contain links to third party sites that we have no control over, if you visit those sites you should check you are happy with their own privacy policies and terms of use before providing any personal information. In addition, if you linked to our website from a third party, we cannot be responsible for the privacy policies and practices of that third-party site.
By using this website, you consent to the collection and use of information by Gallant Richardson in accordance with our privacy policy. If you do not agree to this policy, please do not continue to use our site. You have the right to withdraw your consent to us using your data and to request that we delete it. To do this, please contact us.
If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
All marketing information where there is no contractual or legal reason for retaining personal information it will be deleted as soon as requested by the data subject. All marketing e-mails will include an unsubscribe option where people can change their consent preferences.
All paper information where there is a legal or contractual reason will be securely stored for 6 years. After 6 years all paper data will be securely destroyed on-site.
You are entitled to request the following from Gallant Richardson, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website: www.ico.org.uk.
If you have any general questions about your rights or want to exercise your rights please contact us.
Gallant Richardson Letting and Mortgages are registered as a data controller with the UK Information Commissioner’s Office (ICO) and our data protection registration number is Z7116035
Gallant Richardson’s registered address is:
Gallant Richardson, 5 Culver Street West, Colchester CO1 1JG
Our contact details are: Tel 01206 542222. EM: info@gallantrichardson.co.uk
Should you feel your personal information has been or is being used in a way that you believe does not comply with data protection regulation you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) who is the data protection regulator in the UK. The contact details for the ICO are available at www.ico.org.uk. We do encourage you to contact us first before making any complaint and we will seek to resolve any issues or concerns you may have.